redbaji Privacy Policy

1 Who We Are

redbaji is an online betting and gaming platform operating at redbaji.vip. When this Privacy Policy refers to "redbaji", "we", "us", or "our", it means the entity responsible for operating the redbaji platform and processing your personal data.

redbaji acts as the data controller for the personal information you provide when registering and using the platform. This means redbaji determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions about how redbaji handles your data, or if you want to exercise any of your data rights, you can reach us at [email protected]. We aim to respond to all data-related enquiries within 10 business days.

2 Data We Collect

redbaji collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and from third parties where necessary for verification or fraud prevention purposes.

Information you provide directly:

• Full legal name
• Date of birth
• Email address
• Mobile phone number
• Residential address
• Government-issued identity documents (for verification)
• Payment method details (bKash number, Nagad number, Rocket number, or bank account details)
• Communications you send to redbaji support

Information collected automatically:

• IP address and approximate location
• Device type, operating system, and browser
• Pages visited and time spent on the platform
• Betting and gaming activity, including bet amounts, game selections, and transaction history
• Login timestamps and session data
• Cookie and tracking data (see Section 6)

Information from third parties:

• Identity verification results from KYC (Know Your Customer) service providers
• Fraud screening data from payment processors
• Responsible gaming data where you have self-excluded through a third-party scheme

The table below summarises the main categories of data redbaji collects and why:

3 How We Use Your Data

redbaji uses your personal data only for legitimate purposes that are directly connected to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your use of redbaji.

• Account management: To create, maintain, and secure your redbaji account, including verifying your identity and age.
• Payment processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to detect and prevent payment fraud.
• Customer support: To respond to your queries, complaints, and requests through live chat or email.
• Legal compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) regulations and responsible gaming requirements.
• Platform security: To detect and prevent fraud, cheating, and unauthorised access to accounts.
• Platform improvement: To analyse how players use redbaji and identify areas where the platform can be improved.
• Promotions and bonuses: To administer bonus offers and ensure they are used in accordance with the applicable terms.
• Responsible gaming: To monitor betting patterns and identify players who may need support, and to administer self-exclusion requests.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional messages about redbaji offers.

redbaji will never use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

4 Legal Basis for Processing

redbaji processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing that is necessary to provide you with the redbaji service you have signed up for, including account management and payment processing.
• Legal obligation: Processing that is required to comply with applicable laws, such as anti-money laundering regulations, age verification requirements, and tax reporting obligations.
• Legitimate interests: Processing that is necessary for redbaji's legitimate business interests, such as fraud prevention, platform security, and improving the platform — provided those interests are not overridden by your rights.
• Consent: Where redbaji relies on your consent to process your data — for example, for marketing communications — you have the right to withdraw that consent at any time by contacting [email protected].

5 Data Sharing

redbaji does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: Your payment details are shared with bKash, Nagad, Rocket, or your bank solely to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification providers: Your identity documents may be shared with third-party KYC providers to verify your age and identity as required by our operating licence.
• Fraud prevention services: Technical data such as your IP address and device information may be shared with fraud screening services to protect the platform and its players.
• Regulatory and law enforcement authorities: redbaji may be required to share your data with regulatory bodies or law enforcement agencies where required by law or a valid legal order.
• Business transfers: In the event that redbaji is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. You will be notified if this occurs.

6 Cookies

redbaji uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

redbaji uses the following types of cookies:

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the redbaji platform. redbaji does not use third-party advertising cookies or track your activity across other websites.

7 Data Retention

redbaji retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for 3 years from the date of the last communication.
• Technical and usage data: Retained for up to 24 months, after which it is anonymised or deleted.
• Marketing consent records: Retained until you withdraw consent, plus 1 year for compliance purposes.

When data is no longer required, redbaji deletes or anonymises it securely. If you request deletion of your account, redbaji will delete your personal data subject to any legal retention obligations that require us to keep certain records.

8 Your Rights

As a redbaji user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request.

redbaji will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and you will be informed of the extension. redbaji will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.

9 Data Security

redbaji takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

• All data transmitted between your device and redbaji is encrypted using TLS (Transport Layer Security).
• Personal data stored on redbaji's servers is encrypted at rest.
• Access to personal data within redbaji is restricted on a need-to-know basis and is subject to access controls and audit logging.
• redbaji conducts regular security assessments and penetration testing to identify and address vulnerabilities.
• Staff with access to personal data receive regular training on data protection and security best practices.

Despite these measures, no online platform can guarantee absolute security. If you believe your redbaji account has been compromised, contact [email protected] immediately so that we can take action to protect your account.

10 Children's Privacy

redbaji is strictly an adult platform. The service is not directed at, and is not intended for use by, anyone under the age of 18. redbaji does not knowingly collect personal data from anyone under 18.

If redbaji discovers that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted, subject to any legal obligations to retain records of the underage access attempt.

If you believe that a minor has registered an account on redbaji, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11 Updates to This Policy

redbaji may update this Privacy Policy from time to time to reflect changes in the law, our data practices, or the services we offer. When we make significant changes, we will notify registered users via email or an in-platform notification.

The "last updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically to stay informed about how redbaji protects your privacy.

Your continued use of the redbaji platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact us to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way redbaji handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 through the redbaji platform.

redbaji aims to resolve all privacy-related queries promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.